The Internet may have opened worlds for businesses and consumers, but it has also created a public relations nightmare for businesses. Forums, opinion Web sites, blogs, and anything that is publishable can smear a company's name in moments.

7 Things You Can Do RIGHT NOW with a Fully-Automated System to Improve Your Customer Service: 1. Get contact info right the first time. There?s nothing more frustrating to a registrant than when an event organizer gets their information wrong. Each instance in your process where you manually enter or transfer data poses a risk for making errors. Using an automated system, which has everything built-in (online registration, accounting, badge printing), eliminates all data ...

There are great benefits to owning a franchise. You often can sell goods and services that have instant name recognition and can obtain training and ongoing support to help you succeed. But be cautious before you sign on the dotted line.

When you engage in factoring or selling your accounts receivable, you're accepting less money for an asset than you might expect to get for it. But there are great reasons for factoring and here are 10 of them: 1. The ready cash you'll get by factoring will help your company to grow. If you have $2000 ready cash in the bank, but you've invoiced for $100,000 down the line this will lead to $75,000. Think about it: the ability to hire more necessary staff, buy needed equipme...

What is Choice Theory (CT)? CT is a theory of the explanation of human behavior. CT has applicability to both a person?s personal and professional life. It teaches us about our five basic needs, how to meet those needs in a responsible way, and how to take personal responsibility for getting those needs met. I have assisted many companies with implementing the concepts and principles of Choice Theory (CT) in the workplace over the years. Their reasons ranged from mere curi...

A physician's decision to outsource medical billing services is a complicated one. This article addresses the pros and cons of this very difficult yet important decision.

This article helps you think about the question ? to team or not to team? and provides you with some illuminating, and perhaps surprising answers.

In the past few years the terms “employee engagement” and “employee disengagement” have emerged to more fully describe the employee’s level of motivation and commitment to their job. An engaged employee is considered to be passionate about their work and emotional connected to their work and to their company.

Effective communication is always important to business success. In times of change it is vital.

Organizations today are facing several challenges and talent management is one of the greatest. According to a poll conducted by OI Partners, Inc., the number one challenge facing the HR profession is leadership development and succession planning. Attracting, developing, and retaining quality talent is more costly and has a greater impact on the bottom-line than ever before. Retiring baby-boomers, the expectations of Gen X and Gen Y employees, and the new definition of ?long...